Unfortunately, it is not possible to cancel your exam after registration or to postpone it to another day. The registered exam is booked for you bindingly with the specified day and level. You can find more information about this in our Terms and Conditions.
Even in the case of illness, it is unfortunately not possible to cancel or postpone your exam. It is still the case that the booked exam is booked for you bindingly. You can also find this regulation in our Terms and Conditions.
Well, definitely! In fact, our exam days are generally planned so that you take both parts of the exam on the same day. This way you don't have to take two days off or travel from outside Munich twice. We ask you to keep the whole day free until the evening and not to make any other appointments. It may happen that you have a longer break between the written and the oral exam.
This is also possible. Please note, however, that in this case you must register for two different partial exams. It is not possible to split a single registration over two days. Please bring your participant number from the last exam you took with you in order to combine partial results.
Please bring your participant number from the last exam you took with you on the day of the exam. You can use partial exam results for one year. For example, let's say you took a telc exam on 21.03.2021 and passed the written part, but not the oral part. Then you now have until 20.03.2022 to book a partial exam for only the oral part and use the partial result from 21.03.2021. On your exam result sheet from 21.03.2021, you will find your participant number, which you should bring to us. We will send it to telc together with the documents of your new partial examination and telc will combine the results.
It is! You get this package with us at a price that you would pay elsewhere only for the exam - a real bargain!
To ensure that your exam day runs as smoothly as possible, we plan each exam day individually. Therefore, about a week before your exam date, you will receive an email from us stating the time you need to be at the exam center - i.e. speakeasy. An exam day usually starts around 8 am. Depending on the level you have booked, there may be a longer break between your written and oral exam. Therefore, please keep the whole day free.
It is best if you leave your mobile phone at home. If you do bring it, you may not take it into your exam room under any circumstances: It must be locked up during the entire written exam and the oral exam. Using your mobile phone or any other device (even during the break in the C1 exams) is strictly forbidden! Please handle all calls and messages before your exam.
Yes, there are a few things:
In order to make the exam day as smooth as possible for all participants, it is unfortunately not possible to make individual adjustments. Please keep the entire exam day free to avoid scheduling conflicts.
About a week before your exam, we will send you an email with everything you need to know about your exam day. Please make sure that you are there on time! If you arrive late, we will not allow you to take the exam. As soon as you arrive, please report to the front desk for check-in, where we will need your official photo ID. At the front desk we will give you further information, including in which room your exam will take place. At the end of the written exam, we will let you know the time of your oral exam: We will give you a check-in time for the waiting area. From there we will take you to the preparation room for the oral exam, where you can familiarise yourself with the tasks (applies to level B1 and above) and then we will take you to the exam room for the oral exam.
Not long at all. The correction time for telc exams is up to six weeks. You can track the progress of your exam via our practical exam status, so you are always up to date. Unfortunately, we have no influence on the processing time at telc, so we have to wait for your results just like you. However, as soon as we receive them, we will scan them and send them directly to you by email! You can then pick up the original from us.
Unfortunately, since 2021 there is no longer an option for any examination centre in Germany to request faster correction. telc no longer offers this service. Unfortunately, we cannot influence the duration of the correction process.
There are several easy options for this: You can stop by during our business hours and pick up your original certificate or results sheet at the front desk. Alternatively, we can mail it to you, or someone else can pick it up for you with a signed authorisation from you.
No. Your results themselves are valid indefinitely. However, there is one exception: the validity of partial results. Partial results are valid for one year! For example, if you passed your written exam on 21/03/2021, but not the oral exam, you have until 20/03/2022 to have the result of the written exam from 21/03/2021 credited to a new partial exam for the oral part of the exam. Your score from 21/03/2021 will remain valid after 20/03/2022, but you will not be able to use it for partial credit.